How to order
Ordering
I currently offer free delivery in the UK (I normally use Royal Mail special delivery).
For delivery outside the UK, ask me for rates.
To buy a scarf or artwork, please email me (or use the contact details at the bottom of this page).
Tell me which one(s) you are interested in and I'll get back to you to confirm availability, delivery and payment options. I'm also happy to answer any questions about my work.
My preferred payment methods are electronic bank transfer or cheque. I can also invoice by PayPal for payment by PayPal and credit/debit cards.
Returns
Please contact me before returning any item.
You have consumer rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. See consumer advice from the Citizens Advice Bureau for useful information on your rights.
For online orders, you have a right to cancel your order within 14 days - simply inform me within 14 days of receipt of the goods to say you will be returning them and return the goods to me within the following 14 days. Once I have received them and confirmed that they are in the same condition as I sold them to you, I will arrange a refund. Your return shipping cost is not compensated in the refund. If goods are faulty or damaged you have other consumer rights.
Craft Fairs and Exhibitions
I exhibit at a number of craft events. I sometimes have additional items for sale that aren't on the website. Come and say hello. See the News page for current events.
I currently offer free delivery in the UK (I normally use Royal Mail special delivery).
For delivery outside the UK, ask me for rates.
To buy a scarf or artwork, please email me (or use the contact details at the bottom of this page).
Tell me which one(s) you are interested in and I'll get back to you to confirm availability, delivery and payment options. I'm also happy to answer any questions about my work.
My preferred payment methods are electronic bank transfer or cheque. I can also invoice by PayPal for payment by PayPal and credit/debit cards.
Returns
Please contact me before returning any item.
You have consumer rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. See consumer advice from the Citizens Advice Bureau for useful information on your rights.
For online orders, you have a right to cancel your order within 14 days - simply inform me within 14 days of receipt of the goods to say you will be returning them and return the goods to me within the following 14 days. Once I have received them and confirmed that they are in the same condition as I sold them to you, I will arrange a refund. Your return shipping cost is not compensated in the refund. If goods are faulty or damaged you have other consumer rights.
Craft Fairs and Exhibitions
I exhibit at a number of craft events. I sometimes have additional items for sale that aren't on the website. Come and say hello. See the News page for current events.
